FAQ:
Q1. Can I order a sample of the transmission filter?
A: Yes, we welcome sample order to test and check quality. A mixed sample is acceptable.
Q2. what about the delivery time?
A: 3-5 days for sample preparation, 8-10 days for mass production.
Q3. Do you have any MOQ limit for filter orders?
A: With low MOQ, 1 piece can be provided for sample inspection.
Q4. How do you deliver your goods and how long does it take to arrive?
A: Ships by DHL, UPS, FedEx or TNT. It will take 3-5 days to arrive. Air and sea freight is also optional.
Q5. How to proceed an order for transmission filter?
A: Firstly let us know your requirements or OEM number.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Can my logo be printed on the package?
A. Yes. Please formally notify us before production.
Q7: Do you provide warranty for the product?
A: Yes, we offer 2 years warranty for our products.
Q8: How to deal with failures?
A: First of all, our products are produced in strict quality control system, the defective rate is less than 0.2%.
Second, during the warranty period, we will send new filters, new orders in small quantities.
Our products are sold all over the world, you can rest assured.
